Helping You Navigate Medicare and Health Insurance with Confidence
About Journey Insurance Solutions
At Journey Insurance Solutions, we believe that no one should have to navigate complex insurance decisions alone. Whether you’re approaching Medicare enrollment, exploring plan comparisons, or simply asking, “When can I enroll in Medicare?” — we’re here to guide you every step of the way.
We serve individuals and families across multiple states, with physical offices in Heber, Utah and Vernal, Utah, and virtual services available to clients anywhere we’re licensed. Whether you’re searching for a Medicare insurance agent in Vernal, a health insurance advisor in Heber, or just someone you can trust online — you’re in the right place.
Our Vision
We're Dreaming of A World Where Nobody Has To Navigate Important Decisions Alone
We imagine a world where no one has to feel overwhelmed or ashamed when making important health decisions. Where clear guidance replaces confusion, trusted support replaces frustration, and every person has the confidence to move forward — fully informed and fully seen.
We’re building a community of people who are empowered, not just enrolled.
Our Mission
We exist to walk alongside you through every stage of your insurance journey — offering personalized guidance, honest education, and dependable support. We strive to eliminate confusion and fear by replacing them with clarity, confidence, and peace of mind.
This isn’t just business for us — it’s our journey.
Our Values
Say What You Mean, Do What You Say
Integrity isn’t just a nice word, it’s how we do business. We believe in being clear, honest, and upfront with every person we serve. If we say we’ll do something, we follow through. No surprises. No fine print games. Just real guidance you can count on.
Talk So Real People Actually Get It.
We believe clarity is a form of kindness. That’s why we ditch the jargon, cut the complexity, and speak in plain, human language. Whether it’s Medicare, deductibles, or enrollment timelines, we break it down simply so you feel confident, not confused.
Hear Every Story. Honor Every Story.
At Journey Insurance Solutions, we believe every person’s story matters — not just their policy number. We take the time to truly listen, because behind every Medicare question is a lifetime of experiences, fears, and hopes. When we hear your story, we don’t just guide your insurance choices — we honor your journey.
Grow Again
We believe growth isn’t something you leave behind in your younger years — it’s something you return to, again and again. Whether you’re learning about Medicare for the first time, making a difficult health decision, or simply taking the next right step — we’re here to help you grow with confidence, not fear. Because it’s never too late to grow again.
Our Promise
We will:
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Speak to you like a human, not a policy number
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Give you the truth, even when it’s not convenient
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Walk with you year after year, not just during enrollment season
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Help you understand exactly what you’re getting — in plain English
Because to us, you’re not just a client.
You’re the reason we do this work.
Our Commitment
We’ll always go the extra mile to take care of you.
It doesn’t matter how complicated your situation is — we’ll walk with you until it’s fully handled. We don’t cut corners, and we don’t pass you off. From the first consultation to ongoing support, you’ll have someone you trust in your corner.
No-pressure pledge: You’ll never be rushed or guilted.
You deserve the space to make the right decision on your own timeline. We’ll explain everything clearly, answer your questions honestly, and let you decide when (or if) to enroll. It’s your life — we’re just here to help.
You’ll never have to deal with the 1-800 runaround.
When you enroll with us, you get direct access to a real, licensed insurance agent — not a call center. Whether you’re in Vernal, Heber, or working with us online from another state, you’ll have expert support for life.
We’ll explain every plan in plain English.
Insurance shouldn’t require a dictionary. We’ll break down your plan comparisons step-by-step — so you can finally feel clear, confident, and in control of your health insurance decisions.
We’ll review your plan every year — and your needs too.
Life changes. So do your options. That’s why we check in annually to make sure your plan still fits your life, your medications, and your budget. No surprises, no gaps, no stress.
